
Baker is a customer engagement platform for cannabis dispensaries and brands to build a following, inspire brand loyalty, and increase revenue, writes Brian Berkowitz. The company started as a software company trying to help dispensaries build and maintain a relationship with customers by creating technology products to make buying and selling cannabis easy, safe, and convenient. 50% of people who walk into a retail shop never return, but Baker has created tools like targeted marketing messaging, rewards, and in-store loyalties to help lower this number.